Last Updated: January 1, 2025

Introduction

At Quran Touch Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website. We have adopted this privacy policy to explain what information may be collected, how we use this information, and under what circumstances we may disclose the information to third parties.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Enroll in our courses or programs
  • Subscribe to our newsletter or updates
  • Complete contact forms or surveys
  • Participate in interactive features of our services
  • Contact our customer support team

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

  • IP address and general location information
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Other technical information about your visit

Note About Sensitive Information

We do not collect sensitive personal information such as religious beliefs, political opinions, or health information unless voluntarily provided by you for specific educational purposes related to our Quranic studies programs.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • To create and manage your student account
  • To provide and maintain our educational services
  • To process payments and enrollments
  • To communicate with you about your courses and progress
  • To provide customer support and respond to inquiries

Improvement and Personalization

  • To personalize your learning experience
  • To improve our website, courses, and services
  • To develop new products, services, and features
  • To conduct research and analysis for educational improvement

Communication

  • To send administrative information and updates
  • To send marketing and promotional communications (with your consent)
  • To send important notices regarding changes to terms or policies
  • To respond to your comments, questions, and requests

Data Protection and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Our Security Measures Include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection principles

Security Commitment

We are committed to protecting your personal information and have implemented physical, electronic, and administrative procedures to safeguard and secure the information we collect. All payment transactions are processed through secure payment gateways and are not stored on our servers.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as:

  • Payment processing services
  • Email delivery services
  • Customer relationship management systems
  • Analytics and performance monitoring tools

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may share your information with the prospective buyers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Allow the website to remember choices you make
  • Targeting Cookies: Used to deliver relevant advertisements

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You have the right to request copies of your personal information and to receive your personal information in a structured, commonly used format.

Correction and Deletion

You have the right to request that we correct any information you believe is inaccurate and to request that we delete your personal information under certain conditions.

Restriction and Objection

You have the right to request that we restrict the processing of your personal information and to object to our processing of your personal information.

Withdraw Consent

You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Parental Controls

For students under 18, we require parental consent for account creation and data processing. Parents have the right to review, modify, or delete their child's personal information at any time.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will let you know via email and/or a prominent notice on our service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@qurantouch.org
Phone: +92 33 61101544
Address:Sadiqabad rawalpindi Pakistan